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Shipping Policy

Thank you for choosing RiVIrtual . As a provider of SaaS (Software as a Service) solutions, our delivery process differs from physical goods. Here’s what you need to know about obtaining access to our software services:

Digital Delivery

Instant access:  Upon successful payment, you will gain immediate access to the software or service you’ve subscribed to. An email confirmation, along with any necessary instructions for how to begin using the service, will be sent to the email address you provide at checkout.

No physical shipping  As our products are entirely digital and accessed via the web or through cloud-based applications, there will be no physical delivery of any goods. This means no waiting times for shipping or handling, and no shipping fees.

Account creation  For new customers, part of the checkout process may include creating an account with us. This account will be your portal for accessing the services, managing your subscription, and receiving support.

Service update and upgrades  All updates or upgrades to our software are delivered digitally and will be automatically applied or made available in your account, ensuring that you always have the latest version.

Support and Assistance

Customer Support:  Should you encounter any issues accessing or using our software, our Customer Support team is here to help. You can reach out through [email protected] , and we’ll ensure you have everything you need.

For any further questions or concerns regarding our shipping policy or how to access your services, please do not hesitate to contact us.